Terms and Conditions
Last updated: October 08, 2025
1. Introduction
Welcome to Hookah By Cece LLC (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website hookahbycece.com, including any purchases or bookings you make through it. By using our Site, you agree to these Terms. If you do not agree, please do not use our Site or services.
2. Eligibility
Our products and services are intended for individuals 21 years of age or older. By using our Site, you confirm that you are of legal age to purchase and use hookah-related products.
3. Products and Services
We sell hookah and related accessories, as well as offer private event bookings. All products are for tobacco use only unless otherwise stated. We reserve the right to refuse service, limit quantities, or modify or discontinue any product or service without notice.
4. Orders and Payments
When you make a purchase or booking, you agree to provide accurate and complete information. Payments are processed securely through third-party providers such as Stripe, Square, or PayPal. Prices are in U.S. Dollars (USD) and are subject to change without notice.
5. Shipping and Delivery
We process and ship orders to the address you provide. Delivery times may vary depending on location and carrier. We are not responsible for delays or lost packages caused by incorrect addresses or carrier issues.
6. Refunds and Cancellations
Product Sales: All sales are final unless an item arrives damaged or defective. Please contact us within 7 days of delivery for assistance. Private Bookings: Cancellations made at least 72 hours before an event may receive a partial refund or credit. Cancellations within 72 hours are non-refundable.
7. Event Liability Disclaimer
By booking a private hookah service, you acknowledge that participation involves inhalation of smoke or vapor and assume all associated risks. Hookah By Cece LLC and its staff are not liable for any injuries or damages resulting from the use of our products or services.
8. Intellectual Property
All content on this Site—including logos, images, graphics, and text—is owned by Hookah By Cece LLC. You may not copy, reproduce, or distribute content without prior written permission.
9. User Conduct
You agree not to use the Site to engage in unlawful activity, upload harmful content, or interfere with the Site’s operation or security.
10. Limitation of Liability
To the fullest extent permitted by law, Hookah By Cece LLC is not liable for indirect, incidental, or consequential damages arising from your use of our Site, products, or services.
11. Indemnification
You agree to indemnify and hold harmless Hookah By Cece LLC, its owners, employees, and affiliates from any claims or expenses arising from your use of the Site or services.
12. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on our Site with a new “Last updated” date. Continued use of the Site constitutes acceptance of the updated Terms.
13. Governing Law
These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles.
14. Contact Us
If you have questions about these Terms, please contact us at: Hookah By Cece LLC Email: info@hookahbycece.com
Last updated: October 8, 2025
At Hookah By Cece LLC, customer satisfaction is important to us.
This Returns and Refund Policy explains how we handle returns, exchanges, and refunds for both product purchases and private bookings made through our website www.hookahbycece.com.
By placing an order or booking a service, you agree to the terms outlined below.
Due to the nature of our products, all sales are final.
We do not accept returns or exchanges for hookahs, accessories, or tobacco-related items unless the item arrives damaged or defective.
To qualify for a replacement or refund:
Once reviewed, we will notify you if your refund or replacement has been approved.
If your order arrives damaged or with missing parts, please contact us immediately at info@hookahbycece.com with:
We may offer a replacement, store credit, or refund at our discretion.
Shipping costs for replacement items may be covered by us depending on the situation.
Orders can only be cancelled before they are shipped.
Once an item has shipped, it cannot be cancelled or refunded unless it arrives damaged or defective.
We understand that plans can change. Please review our cancellation policy below:
If we must cancel due to weather, emergency, or unforeseen circumstances, you will be offered the choice of a full refund or rescheduled service date.
Once a refund is approved:
Please note that your bank or credit card provider may take additional time to post the refund.
The following are non-refundable:
If you have questions about this policy or need help with a return, please contact:
Hookah By Cece LLC
Email: info@hookahbycece.com
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